What are Getaway Gift Boxes?
Getaway Gift Boxes are the escape your recipient is craving! Our boxes are comprised of our favorite products from a specific themed location, while sourcing from US small businesses.
What products do you currently offer?
We currently offer curated Paris, Lake Tahoe, and Maui gift boxes. Check back soon for new gift boxes every month!
I love your box themes! However, is it possible to suggest another location my recipient would love?
We are so happy to hear you say that! Getaway Gift Box was started because it's all about our clients and the adventures they'd love to take, so we are always taking suggestions of the next gift box location. Please send us an email at firstname.lastname@example.org.
Is shipping included? Shipping Policy
You betcha! Please allow 1-3 days to process your order, excluding weekends + USPS holiday schedule. We ship with USPS Priority 2-day shipping. Actual shipping days + times may vary due to USPS + Covid-19 related delays. There may be additional charges for other delivery methods. Please inquire to see if overnight shipping is available.
What is your return policy?
Due to the handmade nature of each gift box, we do not offer returns, exchanges, or cancellations. We strive to find products that appeal to a wide array of interests, but we do realize that our recipients each have their own unique taste. If for some reason you or the recipient are unsatisfied with your purchase, please email us and we will do our very best to resolve the issue. Any breakage that may have occurred in transit must be reported within 5 days of receipt to be eligible for replacement. Replacement items may not be identical to the original items that were purchased.
Do you create custom boxes?
Custom boxes make our hearts sing! We love designing unique gift boxes and baskets. We specialize in providing customized corporate, and client/closing (order minimum may apply) gifts. Please drop us an email for more info.
Do you make the items in your boxes?
We don't make, create, or produce any of the items that we gather for our curated gifts. We work closely with artisans and small US businesses to find and offer products we find both unique and of high quality. Getaway Gift Box will not assume liability for damages or adverse reactions from products or their ingredients. We reserve the right to replace items of equal value in your gift box. Trust us, you'll love them just as much!
What are the allergens in the food products?
What are the allergens in the food products?
It is a huge priority for us to make sure every food item is Gluten Free + Vegan, as well as made with love. However, food items we use do contain nuts and are made in a facility with nuts, including peanuts. Please be aware when ordering goodies for those you love and please read the labels before consuming. Getaway Gift Box will not assume any liability for reactions to food products bought or received from Getaway Gift Box, labeled or non-labeled.
I'm sending my gift directly to the recipient...will a packing slip or invoice be included?
Absolutely not! We do not include packing slips or invoices of any kind in the shipping box.
My box says it was delivered, but my recipient never received it?
Have them take a good look in and around their backyard/front yard/lobby/etc. -- there's a good chance it's hiding somewhere (trust us, it happens all the time). If a box is delivered according to your tracking but the recipient didn't get it, our customer care team will do everything our power to locate it by calling the carrier and even the intended delivery building to give you all the information you need. Beyond that, unfortunately this is a rare situation that's out of our control, and could be attributable to any number of things, including the package being stolen or lost. We recommend filing a carrier claim as soon as possible.
Do you offer a delivery option for LA locals?
Delivery may be available within a certain limited geographical area. Please email us for more details.
How will my gift be packaged?
Great question. It was a no brainer for us to curate gift boxes with packaging that would leave as little of a harmful impact as possible on the environment. Our boxes are made from recycled materials and when possible, our products are made to be repurposed and given a new life. We encourage you to recycle your packaging as well.
Do all of the boxes come with a note?
Why yes! All boxes come with an artistic postcard themed with their specific location. We are happy to handwrite a note on the back of the postcard or leave it blank. Please make sure to fill out the note box when checking out for each product you order.